Insurance and Payment

Christina is contracted with:

  • Medical Mutual of Ohio
  • SummaCare (SCPremier, SCSelect, and Mercy Choice plans)
  • Aetna

NOTE: Christina is not a Medicare provider, thus cannot accept Medicare Advantage plans

Coverage varies greatly among plans and Christina cannot guarantee that your plan will cover any or all of your sessions.

It is important to confirm with your insurance company if Christina is in network with your plan (as all plans are different, and not every provider is in network with every plan).

Stacy and Jen do not currently take insurance and are accepting clients that will pay out of pocket for sessions or clients can submit to their own insurance company for out-of-network benefits.

Reduced fee “pay what you can” options are available, so contact us if you’d like to learn more!

To verify your insurance benefits for mental health coverage, please call the number on the back of your insurance card and ask them the following questions:

  • Do I have benefits for mental health counseling, CPT codes 90791, 90834, and 90837?
  • Do I have a deductible to meet before insurance pays?
  • Do I have a co-pay?
  • Is Christina Hoehn-Shackelford with Alma Via Counseling Services LLC (NPI# 1881821361) a covered provider under my plan?

We are unable to accept any Medicare and Medicaid plans or advantage/supplemental plans through commercial insurance companies.

Self-pay rates for individual counseling are $120 for the initial assessment session and $110 per 50 minute sessions. Cash, check, and credit card are accepted at the time of each appointment. We also can accept HSA and FSA cards.

Reduced fee “pay what you can” options are available, so contact us if you’d like to learn more!

Even though insurance does help cover the cost of treatment, there are some disadvantages of using insurance to pay for counseling sessions. To begin with, insurance companies require a mental health diagnosis to reimburse for services. This diagnosis becomes permanent on your medical records. This can sometimes harm individuals in the future. This also allows the insurance companies to dictate how treatment is provided, including the length of sessions, the number of sessions, and how often a client can be seen. Some people choose the option of self-pay so that their insurance is not involved in their mental health treatment, which then allows greater flexibility in the amount of sessions and length of sessions, as well as keeping a recorded diagnosis from being in their medical chart.

Yes, we are able to accept FSA and HSA debit cards for payment for mental health therapy.

The first assessment appointment fee is $135. The following appointments are $110 for 50 minute sessions.

In addition, there is an online assessment tool called the Relational Checkup that we require our couples to complete after the first appointment. This tool costs $39.95 and is paid at the time you begin the assessment. We discuss the purpose of this tool at the first appointment and provide you with the information then.

Reduced fee “pay what you can” options are available, so contact us if you’d like to learn more!

Cash, check, and credit card are accepted. We can also accept HSA and FSA cards.

Any insurance member responsibility amount (copays, coinsurance, and deductibles) and/or full payments are due at the beginning of each session. We do not run tabs or send bills.

Still have a question? Please feel free to email us with any additional questions you may have!

Good Faith Estimate Notice

Notice to clients and prospective clients:

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.

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